Refinance

Refinance Cashback Explained: How These Offers Really Work

Refinance cashback explained: see how cashback offers work, how to weigh a home loan cashback against the rate and fees, and the costs it needs to cover.

A refinance cashback is a lump sum a lender pays you for moving your existing home loan across to them. It is a marketing incentive, not a discount on your loan, and the amount on offer changes from lender to lender and over time. A cashback can be useful, but whether it leaves you better off depends on your circumstances and the lender’s criteria, because the cash is only one part of the total cost of switching.

This guide walks through what refinance cashback offers are, how to weigh a home loan cashback against the rate and fees, and the questions worth asking before you switch. The figures here are general information, not advice about your situation.

What a refinance cashback offer is

When you refinance, you replace your current home loan with a new one, usually with a different lender. Some lenders attach a cashback to that move: once your loan settles with them, they deposit a set amount into your account. The offer is designed to win your business, which is why refinancing cashback offers come and go and vary widely between lenders.

The cash itself does not change your interest rate or your repayments. A loan with a headline cashback can still carry a higher rate or more fees than a loan without one. That is why it helps to look past the cashback and compare the full cost of each loan. If you are weighing up a switch, the rate, costs and lender choices come together on our refinance home loans hub.

How to compare the full cost, not just the cash

The most reliable way to compare two home loans is the comparison rate. A comparison rate is a single figure that shows the cost of a loan, including the interest rate and most fees, so you can compare loans on a like-for-like basis. A cashback does not appear in the comparison rate, so a loan with a generous cashback and a higher comparison rate could cost you more across the life of the loan than a loan with no cashback and a lower comparison rate. Our comparison rate explained guide goes deeper on what the comparison rate does and does not capture.

Interest rates differ more than many borrowers expect.

2%+
Moneysmart notes there can be an interest rate difference of more than 2% across variable home loan rates on the market

Over a typical loan term, a difference like that can outweigh a one-off cashback many times over, which is why the rate usually matters more than the cash.

Try the rate check calculator

Open the calculator to run your own numbers.

Run the rate check calculator to see how your current rate stacks up before you factor in any cashback.

The switching costs a cashback has to cover

A cashback can help offset the costs of moving lenders, so it pays to know what those costs are. According to Moneysmart, switching a home loan can involve the following.

Switching costs Moneysmart names when you refinance
CostWhen it applies
Discharge or termination feeWhen you close your current loan
Application feeAn upfront fee when you apply for the new loan
Break feeIf you close a fixed rate loan early
Switching feeIf you refinance internally with the same lender

There can also be government charges to verify with your lender. If your equity has dropped below a certain level, lenders mortgage insurance can come into play as well, which we cover below. Add these up and compare them against the cashback. If the costs are close to or larger than the cash, the cashback is doing less for you than it first appears.

Equity, LVR and lenders mortgage insurance

Your equity is the share of your home you own outright. Lenders look at the flip side of this, your loan-to-value ratio (LVR), which is the size of your loan against the value of your property. The more equity you hold, the lower your LVR.

20%
Holding at least 20% equity strengthens your negotiating position and can help you avoid lenders mortgage insurance

Moneysmart points out that holding a minimum of 20 per cent equity strengthens your negotiating position and can help you avoid lenders mortgage insurance (LMI). LMI is insurance that protects the lender, not you, and it can be required when your equity falls below 20 per cent. If refinancing would trigger LMI, the cost of that insurance may outweigh any interest savings or cashback, so it is worth checking your equity position early. Our guides on how to avoid LMI and LMI cost explained go deeper on this.

Worth checking A cashback can mask a costlier loan. If refinancing pushes your equity below 20 per cent and triggers lenders mortgage insurance, that cost can outweigh both the interest saving and the cashback, so check your equity before you switch.

Who may qualify for a refinance cashback

Eligibility for any refinance cashback sits with the lender, and the rules change with each offer. As a general guide, lenders tend to set conditions such as a minimum loan amount, a maximum LVR, the loan being for an eligible purpose, and the loan settling within a set window. Some offers exclude internal refinances or apply only to owner-occupier loans. Because the fine print differs every time, the only reliable answer for your situation comes from checking the specific offer’s terms and confirming them against the lender’s criteria.

Steps to weigh up a cashback offer

A clear way to test whether a home loan cashback is worth it.

1 Ask your current lender for a better rate first. You may not need to switch at all.
2 Work out your equity and LVR so you know whether LMI could apply.
3 Compare the comparison rate of each loan, not just the headline rate or the cashback.
4 Add up the switching costs: discharge, application, break and any switching fees.
5 Subtract those costs from the cashback to see what you are really left with.
6 Confirm the new loan term matches the time left on your current loan, so you are comparing fairly.

Moneysmart suggests using a mortgage switching calculator to work out your net saving and how long it takes to break even on the switching costs. That break-even point tells you when the move starts paying off.

A quick worked example

Say two loans are on offer. Loan A has a $3,000 cashback and a comparison rate that is 0.30 per cent higher than Loan B, which has no cashback. On a large balance over many years, that 0.30 per cent gap in cost can add up to far more than $3,000. In that case the loan with no cashback could leave you better off. The numbers depend entirely on your balance, term and the actual rates, which is why running your own figures, or asking a broker to, matters more than the size of the cashback.

Talk it through with the team at Finance Lab

A cashback can be a genuine bonus when the underlying loan is right for you, and a distraction when it is not. If you would like help comparing refinancing cashback offers against the full cost of each loan, the team at Finance Lab can run the numbers with you and explain the trade-offs in plain terms. Reach out and we can look at your options together.

Want this applied to your situation?

A Finance Lab broker can talk you through your income, deposit and goals, with no cost to chat and no obligation to proceed.

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Frequently asked questions

Frequently asked questions

What is a refinance cashback?
A refinance cashback is a lump sum a lender pays you for moving your existing home loan to them. It is a marketing incentive rather than a reduction in your rate or repayments, and the amount varies between lenders and over time.
Does a cashback make a home loan cheaper?
Not on its own. A cashback does not change your interest rate, your repayments or the comparison rate. A loan with a cashback can still cost more overall than a loan without one if its rate or fees are higher, so it helps to compare the full cost.
Is a cashback included in the comparison rate?
No. The comparison rate covers the interest rate and most fees, but it does not include a cashback. To compare fairly, look at the comparison rate first, then treat the cashback as a separate one-off amount against your switching costs.
What costs should a refinance cashback cover?
Switching can involve a discharge fee, an application fee, a possible break fee on a fixed loan, and a switching fee for internal refinances. Comparing these costs against the cashback shows how much of the cash you actually keep.
Will refinancing for a cashback affect my lenders mortgage insurance?
It can. If your equity has fallen below 20 per cent, refinancing may trigger lenders mortgage insurance, and that cost can outweigh both the interest savings and the cashback. Checking your equity and loan-to-value ratio early helps you avoid surprises.
How do I know if a cashback is worth it?
Add up your switching costs, subtract them from the cashback, and compare the comparison rates of each loan over a matched term. If the rate difference costs you more than the cashback is worth across the loan, the offer may not leave you ahead. The answer depends on your circumstances and the lender's criteria.
Finance Lab
Finance Lab
Written and reviewed by the team at Finance Lab. Credit Representative Number 425945 is authorised under Australian Credit Licence Number 389328.